Nova Voice. Sub-380ms Inbound Qualification Telephony.
Autonomous voice agent managing inbound customer service and qualification phone calls with natural conversational cadence and instant human escalation.
< 380ms
Turn Latency
12,000+
Daily Calls
94.2%
Resolution Rate
4.8 / 5
Caller Satisfaction
Telephony Stack Breakdown
Handling tens of thousands of simultaneous calls with crystal-clear voice clarity.
Architectural Standards & Guarantees
- Distributed WebRTC and SIP gateways deployed across 3 US regions for minimum latency.
- Streaming Whisper model fine-tuned on telephony audio bandwidth (8kHz and 16kHz).
- Context-aware interruption handling allowing callers to interject naturally mid-sentence.
- Direct CRM sync updating lead status, conversation transcripts, and action items in real-time.
10+
YEARS OF EXPERIENCE
1700+
TECH SPECIALISTS
3000+
SOLUTIONS DELIVERED
150+
AI MODELS DEPLOYED
35+
INDUSTRIES SERVED
15+
GLOBAL AWARDS
10+
YEARS OF EXPERIENCE
1700+
TECH SPECIALISTS
3000+
SOLUTIONS DELIVERED
150+
AI MODELS DEPLOYED
35+
INDUSTRIES SERVED
15+
GLOBAL AWARDS
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Mon–Fri, 9:00–18:00 ET · New York, NY — remote-first across US time zones